When it rains it pours. Finding the balance between saying yes and no — Issue #17

The tipping point

The challenges

  • You become a blocker.
  • Others compare you to previous interactions and don’t understand why you’re being “difficult”
  • The team has difficulty scaling and growing properly

Finding the balance

  1. Define the scope/strategy/vision upfront so that the picture is clear
  2. Don’t take on anything that doesn’t fit into what you define in point 1
  3. Even if the scope is huge, make sure to take on what will bring real value to the organisation and team
  4. Be clear about what you will be taking on fully and what you will be supporting or enabling
  5. Make sure you’ve thought about how what you’re doing today will scale tomorrow
  6. Don’t be afraid to push back, but make sure you can justify the why
  7. If you do step away from something, make sure to set things up so others can easily take over or do it themselves
  8. When stepping away, be prepared for criticism about your decision and also how you approached the problem in the past
  9. Say no, but don’t be a blocker.
  10. If you know who can help unblock a situation, put those people in contact with each. Even if you’re not involved, help others to succeed

In Conclusion

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// Leading Product Operations at OLX Motors EU // Helping to make better products — Co-founder of @uxdiscuss with @whitingx

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Hugo Froes

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// Leading Product Operations at OLX Motors EU // Helping to make better products — Co-founder of @uxdiscuss with @whitingx

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